Testimonials

Please note that prior to this year, I have provided the programs through my World Leadership Insitute Corporation.  I have now decided to offer them through LGPatten Company.  Therefore, you will see World Leadership Institute and WLi mentioned in these videos.  Those are the same programs.

Estes Construction

 

Estes Construction serves the Quad Cities, Eastern Iowa and northern Illinois as General Contractor and Construction Manager. Today, Estes is a leader in the field and is clearly an advocate for Clients, utilizing accurate pre-construction planning for maximum value and substantial cost reductions. Kent Pilcher, president of Estes Construction, makes it clear when he says, “We are committed to making certain our client’s project proceed as smoothly and hassle-free as possible.”

Kent Pilcher realized that to stay competitive in his market and become that advocate of the client, Estes needed to reinvent the company. The question was how to begin that process. Mr. Pilcher chose WLi’s program of Strategic Guidance to help the company in this process.  The company also utilized our Champion Leadership Development, Champion Time Mastery, and Champion Sales programs.  We also provide continual assistance on an as-need basis.  One of the key executives enrolled in our Living as a Champion program to improve his personal life.

Mr. Pilcher often comments that aligning key stakeholders on what mattered most was the reason he has been able to achieve his desired outcomes.

As Mr. Pilcher indicates: “WLi gave us the tools that helped us get there and they have been our partner in that.”

Scott County Family YMCA

 

President of the Scott County YMCA realized that even though the organization had enjoyed tremendous success, there was a need to build upon that success to provide even greater service to the community.

The Leadership Development and Strategic Guidance Programs were used by the Scott County YMCA to provide an understanding of what the stakeholders felt were the most important issues and opportunities the organization would face. The Performance Scan Program uncovered a number of critical issues that needed to be addressed if future planning was to result in successful outcomes that would provide new desired levels of success.

As Frank puts it, “This program worked like a charm.” He went on to comment, “… it gave us a clear set of process we had to put in place to assure that we could sustain the operations that we had now created.”

The Scott County YMCA also employed a number of other WLi programs including the Champion Sales Program and Champion Leadership Development program.

Quad City Bank and Trust

 

 

Quad City Bank & Trust is a community bank committed to building relationships through professional, personal service. They provide the powerful tools of a major financial institution, the convenience of a one-stop financial resource, and the responsiveness of a local bank.

President, John Anderson knew that to ensure continued positive direction for his bank, he needed to be certain that all of his key stakeholders were aligned and moving in the same direction. Using the Champion Leadership Program coupled with Performance Scan he determined what his employees, management and even the board of trustees felt were the most important issues facing the bank and which of those needed attention.

The great news was that the programmed showed that the stakeholders were clearly aligned on what mattered most to the future development of the Bank. This provided the validation that what the strong foundation they had built and the directions in which they were moving were correct. This provided John and his team with the confidence and energy to keep moving forward even more aggressively with their programs.

This experience demonstrates how the Champion Leadership Program coupled with Performance Scan becomes a great way to benchmark your company. Through integrating Leadership and Team Development with the actual needs of the organization, not only does leadership development take place, but the organization’s issues used as the “case studies” provide real solutions and positive outcomes for the company.

As John Anderson puts it, “I always like to see how well we are doing and progressing. Obviously, as a CEO that is a good thing to monitor, and your tool was really perfect in doing that for us!”

Galaxy 1

Galaxy 1 began in 1994 with less than five people. Today Galaxy 1 has over 250 certified technicians alone installing home satellite systems in over. Their technical staff and customer service work 24/7 in helping customers have quality service.

Marcia Voss operates the company with her husband Dennis. Marcia is the Chief Operations Officer of the company and ensures that everything runs correctly each day across all the offices.

Dennis and Marcia Voss asked us to help them increase the effectiveness of their executive team and managers.

Using our Champion Leadership Program and our Strategic Guidance Program, the company, and all its employees aligned on a common mission.

RUHL & RUHL INSURANCE

 

Scott Saveraid President of Ruhl and Ruhl Insurance determined that it was time to take a close look at the company to be certain that it was poised to continue to be an effective leader during the next decade. Mr. Aaveraid stated that his need was to “set a foundation for forward progress.”

Ruhl and Ruhl Insurance chose WLi’s Alignment program as a first step in reaching their goal. This program began by helping them identify tactical issues that were keeping the organization from being the best it could be which allowed them to begin thinking strategically.

The results obtained from our Champion Leadership Development and Strategic Guidance Programs provided the foundation that Ruhl and Ruhl Insurance was seeking and allowed them to make the forward progress into the next decade on a path to greater success.

Putnam Museum

 

The Putnam Museum founded in 1867 was one of the first museums west of the Mississippi.

Kim Findlay, CEO of the Putnam, realized that to survive in today’s world she had to made certain the Museum was aligned with each of its constituency groups.  The Putnam employed the Performance Scan Program as well as our full Strategic Guidance study to ensure that alignment.

Ms. Findlay also utilized our Champion Leadership Program and other programs to enhance the Museum’s performance and ensure alignment with both the internal stakeholders as well as the Putnam’s membership.

Gilda’s Club QC


Gilda’s Club Quad Cities is a non-profit cancer support community providing people living with cancer as well as those who touch and are touched by their lives, access to others going through the same experience. It is through people coming together to share the collective wisdom of their experience that a sense of control begins to develop. Gilda’s Club is recognized as a critical service organization for the Quad Cities area.

Claudia Robinson CEO of Gilda’s Club Quad Cities recognized the need to develop a strategic plan for the future. However, she also recognized that setting the stage for the strategic plan was as important as doing the plan itself. Sorting from among all the issues facing the organization as well as ensuring that all of the organization’s board members and staff were aligned on what matters most was critical to setting a direction for the future of the organization.

Claudia selected the Performance Scan section of Strategic Guidance to help her set the stage and assure alignment among those important key stakeholders.

Claudia makes it clear when she says, “ … and the end result was a starting point for strategic planning that really allowed us to be focused in the primary areas and assured everyone to be on board.”

Ruhl and Ruhl Commercial Company

NAI Ruhl & Ruhl Commercial Company works to provide the finest professional business real estate service that can be delivered, based on a tradition of fairness, integrity, and a sincere interest in the client’s welfare.

With the changes underway in the national economy, Chuck Ruhl, President of Ruhl and Ruhl Company, knew that it was time to refocus and re-image the company. Chuck wanted a program that would provide everyone with a voice in dealing with the challenges of today as well as in setting a direction for tomorrow.

He chose our Strategic Guidance Program to accomplish his outcomes. According to Mr. Ruhl, the program opened up communications and helped everyone to come together in a new way setting the stage for a more successful tomorrow.